How to send our team a question when you need help inside your book?
Open up your COVER or INSIDE pages via your dashboard.
Next, on the page that you have a question and need help with, click on the image or text box so it highlights in blue.
Then right click your pad and select COMMENT as shown below.
A comment box will appear. Type the question and press COMMENT.
A team member will respond directly to the COMMENT inside your book and may also provide a link to a help article or video tutorial if needed.
A team member will reply to the comment as soon as possible. (Usually within 1 to 12 hours depending on what country you are located and the time difference)
Once we reply to your comment, you will also receive a copy of the comment in your email address that is linked to your google account.
You can also edit comment by clicking the 3 dots as shown below.
If the matter has been resolved, click the tick box so the box disappears or click the 3 dots and select DELETE as shown below.